Not all banks were created equal. Which is why it’s important to know what banking services are offered so that you can decide on what is best for you based on your own personal finance needs. As a customer-owned bank, we have a range of banking services available for our members accompanied by personalised customer service to support those in our ...

What is a customer-owned bank? Customer-owned banks or mutual banks, provide consumer banking services such as credit cards, home loans, personal loans, savings accounts, and term deposits like any other bank. The key difference is in the ownership structure. The bank is owned by its members rather than shareholders. Certain issues or changes may r...

With technology always changing, and scammers becoming even more clever and cunning, It’s important to stay on top of the latest scam and fraud tactics used by scammers. By keeping your personal details safe and staying on top of the latest scams that are circulating, you can effectively protect yourself from scams and avoid being a victim. How to ...

What is a credit card? A credit card is a continuing line of credit used to make everyday purchases. They come with interest free periods which is a great way to take advantage of buying now and paying later. What is an interest-free period? The interest-free period is the number of days from the day of purchase to the payment due date. This period...

Are you tired of getting your bank statements in the mail? Switching to online statements can save you time and money. You’ll no longer have to worry about losing or misplacing your bank statement, and you’ll also help the environment by reducing paper waste. Plus, online statements are more secure than paper statements. You won’t have to worry abo...

This article provides you with handy tips for sending money overseas. All great information you need to be ready with before you start. Use A Reputable International Money Transfer Service There are different services and apps out there that offer money transfer services. To ensure you are using a reliable and secure service, ask your bank if they ...

What’s the difference between a debit card and credit card? A debit card provides access to your own money held in a transaction account. A credit card is a loan provided by your bank that gives you access to funds or ‘credit’. This becomes a debt and you will need to repay the minimum balance each month. Spending your own money versus the banks is...

Are you looking for a different way to save for retirement?A Self-Managed Super Fund (SMSF) may be something you should consider as a way to plan for retirement. You can choose your own investments and manage your own super fund. This gives you more control over your future and allows you to make the most of your retirement savings. What is a self-...

It's important to be mindful of your banking choices and ensure that they align with your personal values. Banks can provide both great convenience and peace of mind, but it's important to do your research before signing up. Whatever route you choose, be sure to take the time to understand what makes the bank tick - so you can feel good about where...