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Suspect you are a victim of a scam?

Contact us immediately on 1300 366 565 or by filling out this form so we can secure your accounts and assist you further.

Your safety and security are our top priorities

We take the protection and security of your information, transaction data and privacy seriously. So, we’ll never ask for your password or account details to be disclosed via a link within an email message. If you receive an email of this nature, please disregard it, delete it from your computer and call our team on 1300 366 565 immediately.

Our Commitment to your security and privacy

We’re committed to protecting your personal information and transactions. So, we’ve implemented a number of measures that extend from data encryption to firewalls to automatic timeouts, so when you bank with us online you can rest assured your banking is safeguarded and protected.


 

Protecting your accounts

Simple steps to ensure your bank accounts stay secure.


 


 

Common Types of Scams

Scammers can take advantage of people in a variety of ways. While some might be easy to spot, others are so sneaky you may not know you have been scammed until it’s too late. Remember, if it sounds too good to be true, it probably is. Here are the different types of scams to look out for.

 

 


 

More Security Resources


 

 

Please enter your details in this form to report a possible fraud or scam on your account.

Complete this short form and our admin team will be in contact shortly.

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Before proceeding with this enquiry, you should read Horizon’s Privacy Statement which sets out key information about the way we handle your personal information.


 

Keep updated with our latest security articles

Be Scam-Smart: 10 Tips for a Safe Tax Season

Be Scam-Smart: 10 Tips for a Safe Tax Season

Learn how to navigate tax season safely with our top 10 tips to avoid scams. From identifying phishing emails to reporting suspicious activity, stay informed.

How to Protect Yourself from Money Mule Scams in Australia

How to Protect Yourself from Money Mule Scams in Australia

We are seeing money mule scams become more common in Australia, with victims being recruited by criminals through fake job ads and romance offers. We’ve put together some tips so you can keep yourself safe.

Bank Impersonation Scams

Bank Impersonation Scams

We will never, ever ask you for a One-Time-Password! Doing your banking has become increasingly convenient by utilising online and mobile banking services. However, this convenience also comes with a

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