Your card, your way

Card Controls

Manage your preferences on how you want to use your card within the Horizon Bank app. These controls are easy to use and can help you monitor spending, reduce fraud, and take charge of your finances.

Types of controls

Online purchases

Control whether your card can be used for online shopping and website transactions using your card details.

Digital wallet purchases

Manage tap & pay and in-app purchases through digital wallets like Apple Pay, Google Pay, or compatible wearables.

ATM withdrawals

Prefer not to use cash? Easily turn off ATM withdrawals to prevent cash access from your card.

In-store physical card purchases

Decide whether your card can be used for in-store transactions when tapping, inserting, or swiping at payment terminals.


How to Access Card Controls

Card Controls are available exclusively through the Horizon Bank App. For your security, our customer service team can’t set these up on your behalf—but they’re happy to help if you have any questions.

Toggle On/Off with Ease

To manage your card settings:

  1. Log in to the Horizon Bank App
  2. Tap the ‘Cards’ tab
  3. Swipe to select the card you'd like to manage
  4. Scroll down to see controls on Online Purchases, Digital Wallet Purchases, ATM Withdrawals and International transfers
  5. Toggle settings for the features you want from the slider on the right-hand side

 


Get more control over your cards via the App

Change your PIN

Have peace of mind knowing that you can change your Personal Identification Number (PIN) at any time.

Use online or mobile banking to set your PIN for the first time or reset it if it’s been forgotten or compromised.

Protect your PIN.

Your PIN is key to keeping your account secure. Memorise it and never share it with anyone.


Temporary card lock

Misplaced your debit card? You can lock it while you look for it and simply unlock it when you find it.

Temporary card lock keeps your card secure and saves you the hassle of cancelling your card. While your card is locked you can stay safe in the knowledge that:

  • No purchases can be made using your card
  • No unauthorised online purchases can be made
  • Recurring transactions like streaming subscriptions or gym memberships will be unaffected

Report lost and stolen cards

Losing your debit card is never a good feeling. If this happens, you can cancel it and order a new one any time of the day or night.

Reporting lost and stolen cards is easy in online banking and will give you peace of mind that your money is protected and that a new card is on the way.

You can expect your new card to arrive in the post within 7-10 days. 


 

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