You decide how and where you can use your cards. Available 24/7 in the Horizon Bank App
Manage your preferences on how you want to use your card within the Horizon Bank app. These controls are easy to use and can help you monitor spending, reduce fraud, and take charge of your finances.
Control whether your card can be used for online shopping and website transactions using your card details.
Please note: International transfers needs to be turned on in Online Purchase Settings to provision your card in your digital wallet.
Manage tap & pay and in-app purchases through digital wallets like Apple Pay, Google Pay, or compatible wearables.
Prefer not to use cash? Easily turn off ATM withdrawals to prevent cash access from your card.
Decide whether your card can be used for in-store transactions when tapping, inserting, or swiping at payment terminals.
Card Controls are available exclusively through the Horizon Bank App. For your security, our customer service team can’t set these up on your behalf—but they’re happy to help if you have any questions.
To manage your card settings:
Have peace of mind knowing that you can change your Personal Identification Number (PIN) at any time.
Use online or mobile banking to set your PIN for the first time or reset it if it’s been forgotten or compromised.
Your PIN is key to keeping your account secure. Memorise it and never share it with anyone.
Misplaced your debit card? You can lock it while you look for it and simply unlock it when you find it.
Temporary card lock keeps your card secure and saves you the hassle of cancelling your card. While your card is locked you can stay safe in the knowledge that:
Losing your debit card is never a good feeling. If this happens, you can cancel your card anytime, day or night, via Online Banking or the Horizon Bank App.
Please note: the app will not automatically order you a new card. Once cancelled, you’ll be prompted to contact Horizon Bank staff, who will arrange a replacement card for you.
You can expect your new card to arrive in the post within 7–10 days.
Download our Mobile App and bank anywhere, anytime.
