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AGM 2025

The 2025 Annual General Meeting was held on Thursday 6 November. We celebrated another successful year of growth, sustainability and community impact. Our Chair, Viktor Tomeski and CEO, Mitch Cooper, shared highlights from the past financial year, including: ✅ 97% member satisfaction✅ Horizon Bank's business operations were Climate Active certified✅ Online and app self-limit changes were introduced✅ Enhanced cyber security capability, monitoring and education✅ Future Leaders Development Program continues to deliver great outcomes✅ $236,000 allocated to community, environmental and social initiatives We were delighted to welcome 95-year-old member Norma, who attended especially to share how grateful she was that Horizon continues to recognise and support our senior members. Congratulations also to Emma Anderson, Jacqueline Fitzgerald and Viktor Tomeski, who were appointed to the Board until the 2028 AGM. Thank you to all our members for your continued support. Together, we’re building a stronger, more sustainable future.

Confirmation of Payee

What is Confirmation of Payee? Confirmation of Payee is an industry-wide service that matches the bank account details entered by a payer with the account details held by the recipient’s bank and displays a match outcome to the payer. It’s a new layer of protection for Australian consumers and businesses when they’re making a payment to a BSB and account number. How does it work: Confirmation of Payee matches the account name, BSB and account number entered by the payer with the account details held by the recipient’s bank and displays the outcome. The payer can then make an informed decision about what to do next – pay, check the details with the intended recipient or choose not to proceed with the payment altogether. Who offers it Confirmation of Payee is an industry-wide service and is an initiative of Australian Payments Plus (AP+).    Why does it matter? Confirmation of Payee can help safeguard people and businesses from fraud, scams and mistaken payments, and help protect their money. It provides confidence that the details entered match the details held by the recipient’s bank. It gives banks and financial institutions another vital tool to combat fraud and scams and further builds trust when paying a BSB and account number in Australia. Click here or more information on Confirmation of Payee

App Upgrade

Horizon announces app upgrade We’re excited to announce improvements to the Horizon Bank app, including a new confirmation of payee feature! What you can expect in the app The app features a new user-friendly design. After logging in, users will now land directly on the Accounts Summary screen. The Transfer screen will no longer open in a separate Online Banking window, making the experience more seamless. The main menu has moved from the top left corner to a bottom quick link bar, which is accessible from any screen within the app. A new Profile tab has been added, featuring: The ability to add a personalised picture to your app Access to your account settings Options to set up Quick Balance and Savings Goals The Home screen has been enhanced with Savings Goals now positioned at the bottom of the Accounts list. Users can also customise this screen by reordering or hiding accounts to suit their preferences. … and a new Confirmation of Payee feature that provides a layer of protection for payments. What is Confirmation of Payee? Confirmation of Payee is an industry-wide service that matches the bank account details entered by a payer with the account details held by the recipient’s bank and displays a match outcome to the payer. It’s a new layer of protection for Australian consumers and businesses when they’re making a payment to a BSB and account number. How does it work: Confirmation of Payee matches the bank account details entered by the payer with the account details held by the recipient’s bank and displays the outcome. The payer can then make an informed decision about what to do next – pay, check the details with the intended recipient again or choose not to proceed with the payment altogether.

Annual Report 2025

Horizon is excited to unveil our Annual Report for the 2024/2025 financial year (FY25). This report contains yet another year of strong financial results. It also showcases Horizon's ongoing focus & commitment to our communities, continued investment in technology. We're proud to share our progress with you.  See the full Annual Report below.   

Notice of Annual General Meeting 2025

Notice of Annual General Meeting Horizon Credit Union Ltd Notice is hereby given that the Annual General Meeting (AGM) of Horizon Credit Union Ltd ABN 66 087 650 173 trading as Horizon Bank, will be held on Thursday, 6th November 2025, 5.30pm at 27 Stewart St, Wollongong. For more information, click here.  ABN 66 087 650 173

Environment

Horizon Bank is Climate Active certified

Horizon Bank is proud to announce it is a Climate Active certified organisation - certified by the Australian Government’s Climate Active program. Respecting the environment is one of Horizon’s core values, and the Bank has been working hard to put words into action. Over recent years, Horizon has taken meaningful steps in its business operations, to reduce emissions where possible and invested in projects that reduce or remove carbon from the atmosphere. An example is Greenfleet, a not-for-profit native plant reforestation organisation. Horizon staff member Claire is pictured above. She, along with other staff, volunteered their time to help plant the natives. “We’re proud to announce Horizon Bank's business operations are Climate Active certified,” Horizon Bank CEO, Mitch Cooper. “This certification marks another step in our long-standing commitment to reducing our environmental impact and supporting a more sustainable economy. Through clear, measurable actions to reduce, track, and offset our emissions, we’re helping build a healthier, more resilient future for the communities we serve." Climate Active certification is awarded to organisations that have achieved a state of carbon neutrality in their business operations. It represents the most rigorous and credible benchmark for climate responsibility in Australia, ensuring that certified organisations have accounted for and balanced their emissions through verified methods. This milestone is an important part of Horizon’s broader sustainability journey. The Bank remains committed to exploring further opportunities to reduce its environmental footprint while supporting projects that deliver lasting benefits for both communities and the planet.

New Visa Card Designs and Card Controls

We're pleased to announce that from September, our new Horizon Visa Debit and Credit cards will commence circulation. If you have a Horizon Visa Debit or Credit card, it will continue to function as usual. You will receive the new card design when your card is due for renewal. The cards celebrate our coastal locations and they include the following features: Portrait front design. Landscape design on the back Flat durable card numbers in large font - overcoming the issue of ink erosion on raised embossed numbers Made with 82% recycled plastic – in keeping with our sustainability efforts The design includes a notch and braille for the visually impaired Satin finish on the card for ease of visibility Silver coloured chip design feature No signature panel to sign Cardholders will start to see the new designs in their Horizon app. While the graphic may change in the app, existing cards retain the same functionality. Introducing ... Handy Card Controls Also commencing Monday 1 September 2025, members will have the ability to restrict certain types of transactions for their card via Card Controls in the Horizon App. This is achieved via the Cards menu in the Horizon Bank app. Card controls available include: Toggle on/off the ability to use the card online purchases, Digital Wallet purchases, ATM withdrawals and international transfers. Change your PIN (note this can also be done within Online Banking) Temporary lock – if you've lost your card, you can temporarily lock it. Recurring transactions will continue to be unaffected. Report lost or stolen cards. How to access card controls Card Controls are available exclusively through the Horizon Bank App. For your security, our customer service team can’t set these up on your behalf, but they’re happy to help if you have any questions. Toggle On/Off with Ease To manage your card settings: 1. Log in to the Horizon Bank App2. Tap the ‘Cards’ tab3. Swipe to select the card you'd like to manage4. Scroll down to see controls on online purchases, Digital Wallet purchases, ATM withdrawals and international transfers5. Toggle settings for the features you want from the slider on the right-hand side

RBA Interest Rate decrease Aug25

In response to the Reserve Bank of Australia decision on 12 August 2025 to reduce the cash rate by 0.25%, Horizon Bank will be passing on the full benefit of this interest rate cut to our variable rate residential mortgage borrowers. This 0.25% decrease will take effect on 1 September 2025.

Community

Port Kembla P.S Yarning Circle

Port Kembla Public School were the worthy recipient of a Horizon Bank Community grant for 2024/25. They used their grant for an Indigenous Garden Project which features a Yarning Circle with repurposed sandstone boulders, positioned at the front of the school. As part of the school's NAIDOC Week celebrations, a traditional smoking ceremony was held to mark the occasion and the completion of the Yarning Circle. This initiative creates a welcoming and educational space that serves as a reconciliation garden for all students.

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