Phone: 1300 366 565
Email: info@horizonbank.com.au
Monday to Friday 8:30am - 5pm
Easily adjust your daily transfer limit - up or down - when needed.
Daily limits are now applied to each Horizon Bank member number that you use to make payments in Online Banking or the Horizon Bank App.
These limits apply when you make the following payment types within Australia from a personal account (not including transfers between your Horizon Bank accounts).
Daily limits can be set per transaction type including external transfer, NPP (OSKO) and BPAY up to a maximum of $10,000. International transfer limits can be reduced to $0 or set to the standard limit. You will need to contact us for a higher international transfer limit.
The daily transaction limits on a membership number will not apply to the following payments and transfers within Australia.
To change your daily limit, you must be registered for SMS OTP.
You'll need to contact us to change your daily limit, if you’re not registered for, or exempt from SMS One Time Passwords or have third-party access to an account (for example, a business or access under a Power of Attorney).
Step 1: Log into the Horizon Bank App from your mobile device
Step 2: Open the Menu via the 3 lines in the top left corner
Step 3: Select Settings > App Security > Daily transaction limits
Step 4: Select the desired transaction type from the list
Step 5: Choose one of the options available for self-service. If you require a limit outside of this range, you will need to contact Horizon Bank directly.
Step 6: Enter in SMS One Time Password
Step 7: Submit
Step 1: Log into Online Banking directly from our website using a web-browser
Step 2: Select Settings > Daily Transaction Limits
Step 3: Using the dropdowns next to each transaction type under the Limit column, select your desired transaction limit.
Step 4: Get SMS One Time Password & Enter in code
Step 5: Submit
Your daily transaction limit is the maximum amount you can transfer from your Horizon Bank accounts within a single day via online banking or the Horizon Bank App. These limits apply when transferring money online to any Australian bank account, PayID or BPAY. Transfers between your own Horizon accounts are not limited.
Yes, you can lower your daily transfer limit at any time through the same self-service options.
No, as of 14 April 2025 transaction limits will be controlled centrally under each member number.
OSKO transactions are controlled via the "NPP Transfer" limit you see on your self-service screen.
In most cases, self-service limit changes are applied instantly. If you have any issues with the limit not applying, we recommend you contact us.
If you are wanting a higher or a more specific limit than the options provided in Online Banking or the App, you will need to contact us directly.
Self-service transaction limits are only available for personal/individual memberships. For businesses that need to change their limit please contact us.
No, as limits are membership based only the member number that owns the account can control the limit via self-service. To change the limit on a non-owned account, please contact us.
Yes, you can increase your limit in preparation for a future payment. Just ensure the higher limit remains in place until the payment is processed. If the scheduled payment exceeds your current limit at the time of processing, it will be declined.
