Contact Details

Horizon Bank
Mail us PO Box 280, Wollongong NSW 2520
Contact us online Use our online enquiry form
Email us info@horizonbank.com.au
Phone us 02 4224 7700
International: +61 2 4224 7700
Report lost or stolen cards hotline 02 4224 7700 (during working hours)
1800 648 027 (after hours)
International: +61 2 8299 9101 or contact Visa Global Customer Assistance in the country you are visiting
Report fraud or scam transaction Please contact your local branch. If calling after hours please leave a message. Alternatively, you can submit a report via our fraud or scam transaction form.
Visa Card Security - 24/7 Protection

We may contact you after hours if we identify suspicious card activity. 

We will send messages from: +61 437 126 492 or  +61 489 988 024. We will only ask for Yes /No responses or instruct you to call 1 300 705 750.

We will never ask for sensitive information like an access code, one time password or Internet Banking password. We will never include links in our messages or send messages from other numbers.

BSB 802 124

Branch Locations

Albion Park

Visit us Albion Park Shopping Village, 60 Terry Street, Albion Park NSW 2527
Contact us online Use our online enquiry form
Email us albionpark@horizonbank.com.au
Phone us 02 4235 8800
Hours Monday - Friday 9.00am to 5.00pm
 

 

Bega

Visit us 184 Carp Street, Bega NSW 2550
Contact us online Use our online enquiry form
Email us bega@horizonbank.com.au
Phone us 02 6499 1400
Hours Monday to Friday: 9.00am to 5.00pm

 

Bermagui

Visit us 2 Wallaga Street, Bermagui NSW 2546
Contact us online Use our online enquiry form
Email us bermagui@horizonbank.com.au
Phone us 02 6497 8810
Hours Monday to Friday: 9.30am to 4.00pm
 

 

Berry

 
Visit us Shop 3, 115 Queen Street, Berry NSW 2535 
Contact us online Use our online enquiry form
Email us berry@horizonbank.com.au
Phone us 02 4428 9750
Hours Monday to Friday: 9.30am to 4.00pm

 

Merimbula

Visit us Shop 1, 20 Market Street, Merimbula NSW 2548
Contact us online Use our online enquiry form
Email us merimbula@horizonbank.com.au
Phone us 02 6460 3800
Hours Monday to Friday: 9.00am to 5.00pm

 

Moruya

Visit us 68 Vulcan Street, Moruya NSW 2537
Contact us online Use our online enquiry form
Email us moruya@horizonbank.com.au
Phone us 02 4474 9800
Hours Monday to Thursday: 9.00am to 4.00pm
Friday: 9.00am to 5.00pm

 

Nowra

Visit us Shop 1/24 Berry Street, Nowra NSW 2541
Contact us online Use our online enquiry form
Email us nowra@horizonbank.com.au
Phone us 02 4428 9700
Hours Monday to Friday: 8.30am to 4.30pm

 

Thirroul

Visit us 277A Lawrence Hargrave Drive, Thirroul NSW 2515
Contact us online Use our online enquiry form
Email us thirroul@horizonbank.com.au
Phone us 02 4224 7730
Hours Monday to Friday: 9.00am to 4.00pm

 

Ulladulla

Visit us Woolworths Complex, Princes Highway, Ulladulla NSW 2539
Contact us online Use our online enquiry form
Email us ulladulla@horizonbank.com.au
Phone us 02 4454 7800
Hours Monday to Wednesday: 9.30am to 4.30pm
Thursday & Friday: 9.30am to 5.00pm

 

Wollongong

Visit us 27 Stewart Street, Wollongong NSW 2500
Contact us online Use our online enquiry form
Email us wollongong@horizonbank.com.au
Phone us 02 4224 7700
Hours Monday to Friday: 8.30am to 4.30pm

 

Resolving Problems?

We want to get it right and you can help us with your feedback. Please contact us directly at customerfeedback@horizonbank.com.au or by using one of the options listed at the top of this page. We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.

Our dispute resolution procedures

Why choose us?