Auburn Street Branch - Ex-Lysaght Credit Union members only

13 Auburn Street, Wollongong NSW 2500

Ph: 02 4226 5900

enquiries@lysaghtcu.com.au

About the Horizon Bank and Lysaght CU Merger

You will not notice much of a change until June.  The Wollongong branch at 13 Auburn St Wollongong will be open for business as usual.  You will be able to make cash withdrawals, cash deposits, BPAY payments & apply for loans.  Any electronic services will operate as normal.

From April 1 until the end of May we'll be working to merge our IT systems, accounts, loans, direct debits, automatic payments etc. providing a smooth transition to Horizon.

We'll continue to update you during this interim period. 

The Auburn Street branch will continue to be open during the transition period and will be re-branded as Horizon Bank. You can also make deposits & withdrawals at any Horizon Bank branch. Find a list of Horizon branch locations here

 

Yes. From April 1, 2021 Lysaght CU became a part of Horizon Bank. Horizon Credit Union Ltd ABN 66 087 650 173 AFSL and Australian Credit Licence Number 240573 trading as Horizon Bank.

Horizon Bank is a community bank. Anyone can open an account at Horizon Bank. Your family and friends can join by opening an account online at horizonbank.com.au or by visiting a Horizon Bank branch.

*Online account opening available to Australian NSW residents aged 18 and over.

Members can be assured there have been no forced staff redundancies arising from the merger. Lysaght CU staff were promised the security of employment with Horizon. They have been warmly welcomed to our Horizon family and you will see their familiar faces in Horizon branches.

Interest Rates & Important Information

Lysaght CU members as at 1st August 2020 will be eligible to receive a $200 Member Rebate in late November 2021, providing they have retained their
Horizon Bank membership until then.

Lysaght members will continue to operate under the same fee structure as they are now for 1 year.  After that date Horizon Bank fees & charges will apply to products & services.

You will not be required to pay a share to Horizon Bank.  Your $2 share with Lysaght will be applied to your Horizon Bank account.

Please note that members can use major banks’ ATMs free of charge.

From 1 June 2021, all members can use rediATMs as Horizon Bank is currently part of the rediATM network.

Yes, deposits totalling up to $250,000 are covered under the Financial Claims Scheme (previously known as Government Guarantee).

An interest rate flyer is available at all Horizon Bank branches. You can also find our interest rates on our website by clicking here

Questions about Everyday Banking 

The Lysaght Online Banking will continue to function as usual while the transfer of IT systems is being completed. This work is anticipated to be finished by 29 May 2021. From that date you will access Horizon Bank's Online Banking. We'll provide more information about this as we approach the end of May.

Your Lysaght card & PIN will continue to work.  Once your card expires you will be issued a Horizon card.

Your membership number will change on 29 May. This is to avoid member number duplication. Your Horizon Bank member number will consist of 6 digits. It will include your Lysaght member number and begin with a 2 followed by the required amount of zeros to make up 6 digits.

Examples:

  • If your Lysaght member number is 123, your Horizon Bank member number will be 200123
  • If your Lysaght member number is 1234, your Horizon Bank number will be 201234
  • If your Lysaght member number is 12345, your Horizon Bank number will be 212345

The Lysaght CU app will work up until the transfer of IT systems which is due to be completed on 28 May 2021. The Lysaght CU app will cease to operate on 29 May 2021.  Members will be required to install Horizon Bank’s app.  You will need your Horizon member number and current online banking password to register to use Horizon’s app.

Your direct debits and credits will be automatically transferred on the 28th of May. There is no need to contact your debitors/creditors to change your account details.

After 28 May, if you wish set up a direct debit or direct credit you will need to use Horizon's BSB and your new member number. We can help you with this closer to the end of May and beyond.

Lysaght Credit Union's phone banking will remain unchanged until 28 May.

Horizon Bank's phone service will be available to you from 29 May. Note, if you are an existing user of phone banking, you will need to use your new Horizon member number. Your existing  passcode will remain the same.

If you are not a current user of phone banking, you can register for this. You can register by contacting a Horizon Bank branch on, or after 1 June.

Your Lysaght cheque book will still be able to be used and will link to your Horizon account.

Note that cheques are considered an old form of banking and are being phased out nationally.

All mortgage securities will transfer automatically to Horizon Bank. There is no need to discharge a mortgage with Lysaght Credit Union and establish a new mortgage with Horizon Bank. Any new mortgage secured loans will be established with Horizon Bank.

Yes. The Auburn Street branch will remain open until the end of May 2021. The Springhill branch will remain closed. You can make deposits and withdrawals at any Horizon Bank branch while we're merging systems (now until end of May '21). From 1 June you can conduct all your banking at any one of our nine branches along the NSW South Coast. The Illawarra & Shoalhaven branches are located in the following suburbs:

  • Thirroul - 277a Lawrence Hargrave Drive (next to IGA)
  • Wollongong – 27 Stewart Street (next to Aldi) we have parking for members in the car park at the rear
  • Albion Park – Shop 4, Albion Park Shopping Village, Terry Street
  • Nowra - Shop 1, 24 Berry St
  • Ulladulla - Woolworths Complex

The following will be available to you from 1 June:

Questions about loans transferring to Horizon Bank

Your loan and the current rate is automatically transferred to Horizon Bank. Fixed rate loans remain at the agreed fixed rate. Variable rates are subject to change, as they were at Lysaght CU.

Yes. Your periodical payments will transfer to Horizon Bank and will continue to be paid to your loan.

Call into the branch at 13 Auburn Street Wollongong or call 4226 5900.

Normal Lysaght fees and charges apply. If you wish to change to a different loan product or fix your loan, fees and charges will apply. Check the Loans Fees & Charges brochure for more information.

If you have an offset account, it will automatically transfer to Horizon Bank.

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